June 2025
June 2025 Newsletter Summary:
AB Universal’s latest newsletter emphasizes maximizing value—not just minimizing cost—when using virtual receptionist services. They encourage clients to schedule account reviews to ensure they’re getting the most efficient and tailored support possible. The company also showcases their growing tech capabilities, such as seamless integration with platforms like Zapier, to enhance workflow automation. A real-world case study and industry insights round out the newsletter, reinforcing AB Universal’s role as a strategic partner in business communication.
Key Highlights:
- Reinforces our commitment to continuous improvement and personalized service for every client.
- Encourages clients to schedule service reviews to improve cost-effectiveness, not just lower cost.
- Highlights new technology integrations like Zapier for syncing call data directly to CRMs and ticketing systems.
- Features a case study of “Trees R Us” to show how customized call handling improved customer satisfaction.
- Clarifies a common myth about long-distance dialing—dialing “1” has no impact on cost or call function today.
