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Welcome to the AB Universal Messaging Client Portal

Welcome to the AB Universal Messaging Client Portal!

Here you can access messages, schedules, recordings, and more — anytime.

Our secure online portal gives you powerful tools to manage your account and stay connected with your callers — all in one place.


🔑 What You Can Do in the Portal:

  • View & manage messages
    • Read, mark as read/unread, download, or search messages by keyword.
  • Access call recordings & voicemails
    • Easily review or download recorded calls and voicemail messages.
  • Manage on-call schedules
    • Enter or update your on-call info, contacts, and reasons — all tied to your schedule.
  • Generate reports
    • Pull reports on message history, call records, or other activity to help you stay on top of communications.

👥 User Access Control

You choose who gets access. Each user can be given customized permissions based on what you want them to see or do — from full access to message-only views.