On behalf of everyone at AB Universal Messaging, we’re thrilled to share authentic reviews and testimonials from our clients. These messages showcase the professionalism, reliability, and attentive service you can expect when you partner with us.
We appreciate your interest in AB Universal Messaging and look forward to the opportunity to support your business with exceptional call answering and communication solutions.
AB Universal Messaging is by far the only answering service that consistently goes above and beyond. Their prompt responses and professional handling of every customer call have helped my business grow while keeping clients satisfied. I’ve used other services before, but none compare to the quality and attention this team provides. Many of my customers have even reached out to let me know how impressed they were with the operators and the care they received. I’m incredibly grateful for the exceptional support from AB Universal Messaging—they truly set the standard for excellent service!
– Stephanie P., Newark, NJ ⭐⭐⭐⭐⭐
For the past few years, we’ve trusted AB Universal Messaging to handle our after-hours needs. When we shifted from being open around the clock to closing at midnight and reopening at 9 a.m., we needed a dependable service to cover those overnight calls. Their staff has been outstanding—managing every late-night call with care and immediately notifying us whenever someone required a bond. AB Universal Messaging has been the perfect solution, and we’re extremely satisfied with the support they provide.
– Devin S., Orlando, FL ⭐⭐⭐⭐⭐
We tried a few different answering services here in Texas, but none of them could properly handle our overflow, weekend, holiday, and after-hours calls. On top of that, the level of service they promised our clients just wasn’t there. Then we discovered AB Universal Messaging—and it’s been a total game changer! Their team is professional, reliable, and delivers exactly what we need. I highly recommend them for anyone looking for a dependable call center solution.
– Tammy M., Plano, TX ⭐⭐⭐⭐⭐
AB Universal Messaging is truly outstanding! I had relied on another answering service for nearly 20 years, but after they sold to a large nationwide provider that outsourced calls overseas, the quality dropped immediately. Longtime customers began reaching out to me directly, frustrated with the poor experiences. I knew we needed a change. After searching online, I came across AB Universal Messaging. They took the time to understand my concerns and exactly what our business needed to ensure our customers were treated with the care they deserve. AB Universal Messaging has been a game changer with their professional call handling, voicemail services, and after-hours answering support. No matter the time of day, we never miss a message, and our customers always feel taken care of. By the very next day, I was speaking with their onboarding coordinator, and the setup process was seamless from start to finish. They consistently deliver the same level of care and professionalism we strive to provide to our own customers. Their attentiveness and customer service go above and beyond, and I can confidently say they are a company that stands by their promises.
– George T., San Diego, CA ⭐⭐⭐⭐⭐
Over the past year, our business has gone through several changes, and the team at AB Universal Messaging has been incredibly responsive and cooperative every step of the way. Their voicemail services and after-hours answering support have been a huge help in making sure we never miss a call, no matter the time of day. My customers have never had a single complaint, which speaks volumes about the professionalism and friendliness of their staff. If you’re looking for a reliable answering service in Texas, I highly recommend AB Universal Messaging.
– Ryan R., Dallas, TX ⭐⭐⭐⭐⭐
AB Universal Messaging has been an outstanding service for my business here in New Jersey. They answer my sales calls quickly and professionally, always making a great first impression on my clients. I also appreciate how well they handle forwarding important calls whenever I’m away from the office—it gives me peace of mind knowing nothing slips through the cracks.
– Linda B., Ewing NJ ⭐⭐⭐⭐⭐
AB Universal Messaging has set the standard for what a phone answering service should be. Their rates are fair, their team is welcoming, and their professionalism shines through every call. They bring a can-do attitude that gives you complete confidence in their ability to handle any situation. I honestly believe they’re the best phone answering service in New Jersey—and after using many other answering services in the past, I know what I speak!
– George W., Lodi, NJ ⭐⭐⭐⭐⭐