Professional Business Answering Service & Call Center Services
Best Virtual Answering Service For Small Businesses!
Looking for a professional, reliable way to manage your business calls? AB Universal Messaging is the best virtual answering service for small businesses! We don’t just answer your phones; we answer them as if we were sitting right in your office. Our business answering service and call center solutions are fully customized to meet your standards, giving your clients a professional experience every time.
Whether you’re a startup, a growing company, or an established brand, we provide 24/7 coverage that ensures no call goes unanswered. From custom voicemail greetings to live agents trained on your business specifics, we can deliver call answering services for any size business in the USA. Trust us to deliver the personal touch your business deserves. Lets get started today!
Why AB Universal Messaging is a Great Solution For Your Business!
AB Universal Messaging is much more than just a call center or a simple phone answering service. AB becomes your strategic partner in developing road maps to accomplish your business goals through efficient phone answering services. Areas of improvement will include Sales, Customer Service, and Reduced Costs. Our ability to help businesses of all sizes is unmatched.
Let OUR Team Become YOUR Team.
We listen, we plan, we deliver. Let AB Universal Messaging provide call center solutions that will help your business grow efficiently today!
Our Current Client List Includes
Proud Members Of The Following Associations
Top 5 Benefits Of Working With AB Universal Messaging
Never Miss a Call (or an Opportunity)
A dedicated answering service guarantees that every call is picked up swiftly—around the clock, including weekends and holidays. This means avoiding missed sales, urgent customer requests, or time-sensitive calls that might impact your standing or earnings.
Enhanced Customer Experience
You are welcomed by a cordial, and voice—not an automated response. This leaves a positive first impression, fosters trust, and ensures your customers feel appreciated and cared for.
Increased Productivity and Focus
Allowing a professional to manage your incoming calls lets you and your team concentrate on essential business tasks. Say goodbye to disruptions and multitasking, and hello to more time for what truly matters.
Cost-Effective Support
Employing full-time receptionists can be costly. A virtual answering service provides the same level of professionalism at a fraction of the cost—and can scale up to manage call surges when required.
Customization and Flexibility
Professional answering services can customize scripts, call forwarding, scheduling, and messaging systems to fit your specific business needs. Whether you’re in healthcare, law, HVAC, retail, or e-commerce—your service will suit you perfectly.
What Our Clients Are Saying
We are a small part time medical office that performs specialized testing for hurt and injured patients. We have been using AB Universal for over 25 years.
As we are not in this office full time, AB Universal is very professional and schedules our appointments for us. They created a special format which allows them to schedule our appointments and immediately e-mail our messages throughout the day. With Erin at its top management, even when questions or urgent issues arise, we are immediately notified and the problems are resolved. Erin is an excellent manager who oversees our account and addresses any problem that may occur.
We feel very secure with using AB Universal as our service and recommend them highly without any reservation.
– Dr. Diamonds Office, Fremont, California ⭐⭐⭐⭐⭐
AB Universal Messaging has been our long-standing partner, consistently demonstrating their reliability in their operational processes, professionalism, and unmatched call answering services.
Their staff is consistently prompt and cooperative, ensuring smooth interactions. Their note taking is impeccable and we find their answering services dependable and it has been integral to our ability to maintain our business efficiency and sales process. Thank you AB!
– Dr. Strong, Tampa Bay, Florida ⭐⭐⭐⭐⭐